Effective Date: December 2024
Welcome to Triple Agent! Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our services, including our website, APIs, software applications, and other related services (collectively, the “Services”).
By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.
1. Information We May Collect
We collect the following types of information when you use our Services:
a. Information You May Provide
• Account Information: When you register, we collect your name, email address, password, and any additional details required to create an account.
• Payment Information: If you purchase subscriptions or credits, we collect billing details and payment method information (processed securely by third-party payment processors).
• Input Data: The text or files you provide to interact with AI models.
• Feedback: Comments, suggestions, or other communications you share with us.
b. Information We May Collect Automatically
• Device Information: Information about the device you use to access our Services, such as IP address, browser type, operating system, and device identifiers.
• Log and Usage Data: Details of your interactions with our Services, including timestamps, features used, and model queries.
• Cookies and Tracking: We use cookies and similar technologies to track your activity on our website and improve your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
• Service Delivery: To provide, maintain, and improve the Services.
• Account Management: To manage your account, including authentication and support.
• Performance: To analyze usage patterns, optimize model performance, and enhance accuracy.
• Communication: To send service updates, promotional materials, or respond to your inquiries.
• Compliance: To comply with legal obligations and enforce our Terms and Conditions.
• Analytics: To analyze trends, measure effectiveness, and improve user experience.
3. How We Share Your Information
We do not sell your personal information. However, we may share information with:
• Service Providers: Third-party vendors (e.g., payment processors, cloud service providers) who perform services on our behalf.
• Legal and Compliance: Authorities or legal entities when required to comply with legal obligations or to protect the rights, property, or safety of Triple Agent, users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
4. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
• Access and Correction: Request access to or correction of your personal information.
• Data Portability: Request a copy of your data in a portable format.
• Deletion: Request the deletion of your personal information.
• Opt-Out: Opt-out of marketing communications or certain data processing activities.
• Restrict Processing: Restrict or object to the processing of your personal data under certain conditions.
To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.
5. Data Security
We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Inactive accounts may be deleted after one year, as outlined in our Terms and Conditions.
7. Cookies and Tracking
We use cookies to enhance user experience, remember preferences, and analyze usage. You can manage cookie settings through your browser or device.
8. Third-Party Services
Our Services may include integrations with third-party platforms (e.g., payment processors, analytics tools). These third parties are governed by their own privacy policies, and we encourage you to review them.
9. Children’s Privacy
The Services are not intended for children under 18 years of age, and we do not knowingly collect personal information from children. If we learn that a child’s information has been collected, we will delete it promptly.
10. International Users
If you are accessing our Services from outside of the United States, please be aware that your information may be transferred to and processed in a country with different privacy laws. By using our Services, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or by email. Please review this policy periodically for updates.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, you can reach us at:
TrippleAgent